High-quality products tailored for wholesalers and distributors worldwide.
China Loong Emergency Vehicle Co., Ltd. supplies emergency and special-purpose vehicles for international B2B customers. Our product range includes ambulances, medical emergency vehicles, fire trucks, fire-fighting and rescue vehicles, disaster response vehicles, road rescue wreckers, tow trucks, public security patrol vehicles, on-site support vehicles, and related emergency vehicle accessories. Each order is reviewed according to the selected vehicle, technical configuration, customization requirements, destination market, and quantity.
Please send us your inquiry with as much information as possible so that we can recommend a suitable vehicle or equipment configuration. The following details are helpful:
If the complete specification is not yet available, our team can discuss the intended use and help identify the main configuration options that should be confirmed before quotation.
Most special-purpose and emergency vehicles require configuration review before pricing. China Loong Emergency Vehicle Co., Ltd. will prepare a quotation based on the agreed vehicle model, chassis availability, equipment package, body structure, customization scope, order quantity, packing requirements, and delivery terms.
The quotation may include the product description, principal technical specifications, unit price, quantity, applicable trade term, estimated production schedule, quotation validity, payment arrangement, and available shipping options. Prices and schedules are subject to final confirmation because chassis supply, component selection, exchange rates, freight costs, and project requirements may change.
Any local certification, inspection, registration, language, or compliance requirement should be disclosed before order confirmation. The buyer is responsible for confirming that the selected configuration can be imported, registered, and operated in the destination market unless otherwise agreed in writing.
Before the order enters production, both parties should confirm the commercial and technical details in writing. Depending on the product, this may include:
The order becomes effective after the applicable sales contract, pro forma invoice, technical specification, drawings, or other agreed order documents have been approved and the agreed initial payment or other payment condition has been fulfilled. Product descriptions and approved documents should be reviewed carefully, as they form the basis for production.
Payment terms are determined according to the order value, product type, customization level, production schedule, and commercial arrangement. The applicable payment method, currency, payment stages, bank details, and balance payment conditions will be stated in the sales contract or pro forma invoice.
Production scheduling normally begins after the required order documents and applicable payment have been received and verified. Bank charges, intermediary bank fees, and other transaction costs are handled according to the agreed payment terms. Buyers should use only the bank account information shown on officially confirmed commercial documents and should verify any requested change of payment details with our authorized contact before transferring funds.
Production is arranged according to the confirmed specification and current material, chassis, and component availability. The estimated completion time will depend on the vehicle configuration, customization requirements, order quantity, supply conditions, and any inspection or documentation requirements. Any stated schedule is subject to confirmation for the specific order.
During production, we may provide progress updates, photographs, drawings, or requests for clarification when appropriate. The buyer should respond promptly when approval is needed to prevent avoidable delays.
Completed products are checked against the confirmed order requirements before dispatch. The scope of checking depends on the product and may include appearance, dimensions, installed equipment, functional operation, markings, accessories, and packing details. If third-party inspection, remote video inspection, or a customer-appointed inspection is required, it should be agreed before order confirmation. Related costs and scheduling will be handled according to the final agreement.
Any requested change after order confirmation must be submitted in writing. Changes involving the chassis, structure, materials, equipment, graphics, electrical system, packaging, or documentation may affect the price and production schedule. A change will be implemented only after its technical feasibility, additional cost, and revised schedule have been confirmed by both parties.
Customized vehicles and specially sourced components may not be eligible for cancellation or return after production or procurement has started. Any cancellation or suspension request will be reviewed according to the actual production status, purchased materials, supplier commitments, and the terms of the sales contract.
Packing is selected according to the product type and shipping method. Complete vehicles may require transport preparation suitable for container shipment, roll-on/roll-off service, flat-rack shipment, or another agreed method. Accessories and detachable equipment may be packed separately using cartons, crates, pallets, protective wrapping, or other suitable packaging.
Delivery terms, loading arrangements, freight responsibilities, insurance, port charges, customs clearance, import duties, and destination expenses are handled according to the agreed Incoterm or contract conditions. Shipping schedules and freight rates are subject to carrier availability, route conditions, port arrangements, and final booking confirmation.
Before shipment, the buyer should provide accurate consignee information, destination details, tax or registration information where required, and any special document instructions. Commercial invoices, packing lists, transport documents, and other agreed documents will be prepared according to the order and shipping arrangement. Requirements for legalization, inspection certificates, certificates of origin, or other destination-specific documents must be discussed in advance.
Upon delivery, the buyer should inspect the vehicle, equipment, and packaging as soon as reasonably possible. Any visible damage, missing package, or quantity discrepancy should be recorded on the carrier’s delivery document and supported with clear photographs or video.
If a product issue is identified, please provide the order or invoice number, vehicle identification information where applicable, a description of the issue, photographs, videos, and relevant operating conditions. Prompt and complete information helps us review the matter and determine an appropriate response.
China Loong Emergency Vehicle Co., Ltd. maintains after-sales communication for products supplied under confirmed orders. Support may include operating guidance, technical clarification, parts identification, maintenance information, troubleshooting assistance, and coordination for replacement parts, depending on the product and the nature of the request.
After-sales handling is based on the agreed contract terms, product condition, operating records, maintenance practices, and supporting evidence. Damage caused by incorrect operation, unauthorized modification, unsuitable storage, accident, normal wear, or failure to follow applicable instructions may require separate assessment and quotation.
For long-term fleet operation, customers are encouraged to retain product records, equipment lists, component information, and maintenance documentation. When requesting spare parts or technical assistance, please provide the original order reference and clear details of the required component to help ensure accurate identification.
China Loong Emergency Vehicle Co., Ltd. manufactures and supplies ambulances, fire trucks, rescue vehicles, patrol vehicles, wreckers, tow trucks, and related accessories. We provide OEM, ODM, and customization services for distributors, project buyers, fleet operators, and other professional customers.